Your privacy is important to us, which is why we’ve created this Privacy Policy. Our Privacy Policy (together with our Terms of Service, Data Processing Agreement, and any other documents incorporated by reference into your agreement with Condo Owl) together govern the privacy and data standards applicable to any websites and apps that we operate (together, “Site” or “Sites”).
Capitalised terms that are not defined in this Privacy Policy may be defined in our Terms of Service or Data Processing Agreement, and those definitions are adopted by reference. In the event of a conflict between a definition found in the Terms of Service, Data Processing Agreement, or this Privacy Policy, the definition in this Privacy Policy will control.
All references to Condo Owl in this Privacy Policy are references to Condo Owl, except for users who are residents of Australia, for whom these references are to Condo Owl.
We collect the following types of information about you (“Personal Information”):
(1) Information that you provide to us directly
(A) Signing up to our Services When you sign up to our Services, we collect the following Personal Information from you:
name; and
email address.
(B) Making a purchase When you make a purchase or attempt to make a purchase through the Site, we collect the following Personal Information from you:
name;
email address; and
payment information.
(C) Making a video When you use our Services to create a video, we collect the following from you, which may contain Personal Information:
images; videos; audio; comments; and/or text content voluntarily provided by you, pursuant to our Terms of Service.
(D) Additional optional information that we may ask for When you use our Services, we may ask you to provide us with additional information, at your discretion. This additional information may include the following Personal Information:
links to your social media accounts (including Facebook, LinkedIn, Instagram, Twitter, and YouTube); and
information about your role, industry, and the type of organisation you work for.
(2) Information that we receive from third parties
We may receive information about you (including Personal Information) from third parties. If you access our Site through a third party, for example, through Facebook or Google, that third party may pass certain Personal Information about your use of its service to us. This information could include, but is not limited to:
the user ID associated with your account;
an access token necessary to access that third party service;
any information that you have permitted the third party to share with us; and/or
and any information that you have made public in connection with that third party service.
This information is used to provide analytics about potential Services of interest to you, your preferences, how you share information about our Services, and to improve our marketing and customer support efforts.
However, if you visit our Sites through a non-United States IP address, certain cookies are automatically disabled.
If you would like to unlink your third-party account from our Site, you can adjust your settings in the third-party service and then we will no longer receive information collected about you in connection with that service.
(3) Device information
Like many websites, when you visit our Site, we automatically collect certain information through the use of cookies, web beacons, device identifiers, pixels, and other technologies. This may include Personal Information about your:
web browser,
IP address, and/or
time zone.
Additionally, as you browse the Site, we collect information about the individual web pages or Services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We may collect Device Information using the following technologies:
“cookies,” which are data files that are placed on your device or computer and often include an anonymous unique identifier;
“log files,” which track actions occurring on the Site, and collect data including your IP address, browser type, referring/exit pages, and date/time stamps; and
“web beacons,” “tags,” and “pixels,” which are electronic files used to record information about how you browse the Site.
These cookies and the Device Information they collect are essential to the operation of our Site. You can control or reset your cookies through your web browser and, if you choose to, you can refuse some or all cookies. However, some of the features of our Site may not function or function properly if you disable cookies. To learn more about how to control cookies generally, you can visit www.aboutcookies.org.
Our Sites may contain third party links whose related cookies may collect data and track your movement and behaviour on those other sites. We are not responsible for these links, as they are not controlled by Condo Owl.
Condo Owl works hard to protect your Personal Information from unauthorised access. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it (including encryption and password protection). Our employees are trained on our security policies, adhere to security standards, and your information is only available to those employees who need it to perform their jobs. Similarly, you should take steps to ensure that you select a secure password, that it remains secure, and that your account is not subject to unauthorised access. Condo Owl is not responsible for lost or stolen passwords.
However, no method of transmission over the Internet using industry standard technology is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Thank you for taking the time to read this. Please don’t hesitate to get in touch if you have any queries about the use of your private information. You may get in touch via our contact form
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